BASIC DUTIES AND RESPONSIBILITIES: Reporting to the Board of Directors, the Box Office Manager works independently to receive, process and deliver tickets to patrons. Design and arrange for printing of advertising mailings. Assist in the design and arrangement of printing the season brochure. Positive interaction with the public, patrons, members and board members. Generate and complete income and sales reports. Training, supervision and positive interaction with support staff and volunteers. Other duties as needed or assigned.
QUALIFICATIONS, KNOWLEDGE AND ABILITIES: Technical skill with computer programs such as Word, Publisher, Excel and other PC-based Office Suite programs. Skill with all social media platforms, as well as Eventbrite, Mailchimp, GoFundMe and other ticket/fundraiser sites. Ability to learn the RCP ticketing software and processes. Knowledge of and ability to generate basic financial reports and other reports to the Board of Directors is required. High organizational skill is required. Demonstrated ability to positively interact with the public, volunteers, members, patrons and board members is critical. Ability to communicate professionally and effectively, in English, through speaking or writing. Demonstrated skill in handling cash, basic math calculation, making change, monetary reconciliation and math accuracy. Demonstrated ability to effectively deal with difficult members of the public.
EDUCATION AND EXPERIENCE: Minimum high school graduate; some college preferred. Experience working independently in an office environment. Experience working with high accountability, but with minimum supervision.
HOURS AND SALARY: This is a part-time position. Daytime, evening and weekend hours, based on need and show schedule. Competitive salary is paid hourly and commensurate with experience.
WORKING CONDITIONS: Office environment on site, located at 4026 14th St., Riverside, CA
PHYSICAL ABILITIES: Dexterity of hands and fingers to operate a computer and office equipment Speaking to exchange information Seeing to assure accurate and complete correspondence Reaching to retrieve and maintain files Sitting for extended periods of time